Terms and Conditions – Smartmove Shop

Our Terms & Conditions

Welcome to SmartMove Shop's website. By using this website, you are indicating your agreement to be bound by the following terms and conditions. If you do not accept these terms and conditions, please do not use this website. The terms "Client," "You" and "Your" refer to the user of this website. The terms "Company," "Ourselves," "We," "Our" and "Us" refer to SmartMove Shop. "Party," "Parties," or "Us" refers to both the Client and ourselves, or either the Client or ourselves.

Sales, Prices, Warranty & Cookies

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Kenya.


Our prices are exclusive of VAT and subject to change without notice.


Please note that the warranty is given by the manufacturer, not by us. Before making a purchase, kindly confirm with the shop whether your phone has a local warranty, as not all products are under warranty. Some are sold on an “As it is Basis.” We do not accept returns on products unless they are returned within 24 hours and found to be faulty. The warranty does not cover hardware or physical damages like screen breakage. We do not issue refunds on items under warranty, and there is no warranty on all accessories. If you are unable to reach the service center, we can help you take it to the service center, which can take a maximum of 7 to 30 days.


We use cookies to enhance your browsing experience. By using SmartMove Shop‘s website, you consent to the use of cookies in accordance with our privacy policy.


Intellectual Property

All intellectual property rights are reserved, and you may only view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions. You must not republish, sell, rent, or sub-license material from our website or redistribute content from SmartMove Shop (unless content is specifically made for redistribution).

Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material, and data (“Comments”). SmartMove Shop does not screen, edit, publish, or review Comments prior to their appearance on the website, and Comments do not reflect our views or opinions. Comments reflect the views and opinions of the person who posts them. We reserve the right to monitor all Comments and to remove any Comments which we consider to be inappropriate, offensive, or otherwise in breach of these terms and conditions.

By posting a Comment, you warrant and represent that you are entitled to do so, that the Comment does not infringe any intellectual property rights or contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material. You also agree not to use the Comments to solicit or promote business or commercial activities or unlawful activities. You grant SmartMove Shop a non-exclusive royalty-free license to use, reproduce, edit, and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Government agencies, search engines, news organizations, and online directory distributors are permitted to link to our website without prior written approval. However, they must ensure that the link is not misleading and does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services.

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